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Service & Warranty Request

We’re here to help get things back in working order.

This form is for requesting remedial work or making a claim under your manufacturer’s warranty and Plan-it Windows guarantee. Our dedicated Customer Service department will handle your request, to ensure your home remains secure and energy efficient.

Important Terms & Conditions:
Before submitting your request, please review all details listed on this page, including the Plan-it Windows Aftercare & Maintenance Guide. Full terms and conditions are available on request.

Maintenance Confirmation:
I confirm that the products have been maintained in accordance with the Plan-it Windows Aftercare & Maintenance Guide. I understand that service work required due to a lack of proper maintenance may be subject to charges.

Guarantee Coverage:
If the fault is covered: All parts and labour are provided free of charge under the terms of your guarantee.

If the fault is NOT covered: If the issue is due to wear and tear, accidental damage, or lack of maintenance, a £120 (inc. VAT) call-out fee will be charged, plus the cost of any parts and additional labour required.

We’re here to help get things back in working order.
This form is for requesting remedial work or making a claim under the Plan-it Windows guarantee. Our dedicated Customer Service department will handle your request, to ensure your home remains secure and energy efficient. All our products come with a manufacturers warranty and is subject to their terms and conditions.

Fancy Service Form

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Your Contact Details

Service Request Details

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    ***Please be aware that uPVC and Aluminium products expand in the heat, which can temporarily affect how they open and close. Because this is a natural thermal reaction rather than a mechanical fault, adjustments will not resolve the issue. Normal operation will resume once the temperature drops and the frames contract.***

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    By submitting this form, you agree to our Privacy Policy regarding the handling of your personal data.

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    Our customers are saying great things

    Over the moon with the installation
    A friend told me about the service from Plan-it and I give them a ring. They came on time and didn’t take ages, price was really really good and we are over the moon with...

    Mr Hynes – Bolton

    Very thorough & very friendly
    Great set of lads, very thorough and very very friendly, straight forward explained everything dead simple, no fancy jargon or strategies, just good customer service and real easy. Windows look great and the bi-fold is...

    Mr & Mrs McCormack – Astley Bridge

    Everything spot on
    Built 3 houses, was recommended Plan-it by a friend of the family, gave them a try and will be using them again. No hassle, left them too it, everything spot on. Houses look great.

    Mr Hilton – Tong Moor

    Really friendly & really efficient
    Suffered a burglary and so needed new French doors ASAP, received a flyer through the door the week before which was lucky, gave them a call, really friendly, really efficient and cheap too, they did...

    Miss McDonald – Darcy Lever

    I am very pleased with the work done
    I am very pleased with the work done. Professional team, quick quote and great customer service. Reasonable prices. I would recommend this company and would be happy to use them in the future.

    Rafal Jablonski Trustpilot logo

    The quality and standard is excellent
    I wouldn't hesitate to recommend Plan-It Windows. They installed replacement windows, panes and a complete front door. The quality and standard is excellent. The team was friendly and very professional. Everything was left clean and...

    Andrea Henry Google 5 stars

    I would highly recommend
    Everyone from Plan-It Windows has been helpful, polite and prompt. I am very happy with the windows that Pete and Dave installed. They did a very neat and tidy job and were pleasant company throughout...

    Rose Osborne Google 5 stars

    Head Office & Showroom

    We have been trading from our Bolton head office and showroom for over 10 years. Nestled between Bolton and Bury, it is perfectly located to serve our customers in the Greater Manchester and wider North West area.

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    Address

    22A Bradley Fold Industrial Estate Radcliffe Moor Road Bolton BL2 6RT

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    Phone number

    01204 373203

    Opening Times
    Monday - Thursday: 9am to 5pm
    Friday: 9am to 4pm
    Saturday: 10am to 3pm
    Sunday: Closed


    PLEASE NOTE WE ARE CLOSED FOR ALL BANK HOLIDAYS

    Bury Road Showroom

    Located on Bury Road just outside central Bolton, our second showroom is easy to find and travel to if you live in and around Lancashire and Greater Manchester.

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    Address

    22A Bradley Fold Industrial Estate Radcliffe Moor Road Bolton BL2 6RT

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    Phone number

    01204 373203

    Opening Times
    By Appointment Only
    Book a free appointment for your project

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