Safe Working In And Around Customer’s Homes During Covid-19

Keeping workers and clients safe during COVID-19

What you can do to help

• You will need to inform plan-it windows if anyone in the household is self isolating because of symptoms as no work will be able to be carried out
• Open all internal doors to minimise contact with door handles
• Keep a minimum distance of 2 metres from the installers at all times
• Clear rooms and internal window cills around the working area before the installers arrive to minimise contact with property in the home
• Avoid being in the same room as the installers
• If conversations are required use a well-ventilated room or talk outside
• Avoid busy areas of the house, stairs and corridors as much as possible

What our installers will do to keep you and themselves safe

• On arrival communicate with the household to ensure they understand social distancing and hygiene measures that will be followed during the installation
• Appropriate ppe will be worn at all times
• Keep at least 2 metre distance from the customer at all times
• Keep a 2 metre distance from each other wherever possible
• Wash and sanitise hands at least once every 20 minutes
• Avoid busy areas of the house where possible
• Bring your own food and drink for the day
• Customers toilet facilities are not to be used